The How This Works show
What do people actually do all day?
Displaying all 2 Episode of The How This Works show with the tag “service design”.
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Drew Burdick
29 January 2025 | Season 2 | 44 mins 50 secs
agile development, ai transformation, business development, business value, client relationships, customer strategy, design community, design consulting, design culture, design leadership, design operations, design systems, design thinking, design tools, digital transformation, efficiency optimization, enterprise software, innovation strategy, networking, photoshop, service design, southeast tech
From bootleg Photoshop to founding StealthX, Drew Burdick shares how he built multiple businesses by prioritizing customer experience and community, while offering a vision of how AI might reshape design teams in 2025.
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Andy Polaine
14 November 2024 | Season 2 | 1 hr 5 mins
ai and design, assembly line design, coaching in design, crosscultural design, design challenges, design education, design identity, design journey, design leadership, digital coaching, empathy in leadership, imposter phenomenon, imposter syndrome, leadership coach, leadership dip, reading the room, service design, storytelling in design, team dynamics, value of design
In this episode, Skipper chats with Andy Polaine about how he got started in the world of service design and his work as a design leadership coach